Technical Support, User Comments

Our clients are our biggest boosters. You don't have to look any further for affirmation when people are more then willing to give you their honest opinions. We're proud with our accomplishments and we're grateful our users recognize it.

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Support - User Comments

	"I’d like to tell you that working with the support staff at Transoft Solution is always a pleasurable experience! You all are always quick to respond, eager to help, and can usually resolve our problems during the first contact. Thank you for top notch support!"
	- Matt Brown, Systems Administrator, Baskerville-Donovan Inc.
	"The instructions sent to me during the whole period were clear and easy to follow, and each time I received a response it was polite, concise and contained a full explanation of what each potential problem was as well as information on how to solve it.” “I sincerely thank you for the help I have received and ask that this person be provided with a sound congratulations on their work through this for me.” “It turned out to be a simple problem, but one that I could not possibly have identified on my own, and the help I received was very welcome! Your support crew should be sincerely congratulated."
	- Debra Swadling, Engineering Services, Shire of Broome
	"I have consulted at one time or another with practically everyone in support and have found them, each and everyone of them, to be very courteous, friendly, and helpful."
	- Robert Sherman, Technical Manager, URS Corp.
	"Thanks very much for your extremely fast response!I only have great things to say about the response time from both sales and support from Transoft Solutions."
	- Adam Himbert, EBA Engineering Consultants Ltd.
	"Good support. Prompt response to support issues."
	- Duane Mathers, Stantec Consulting Ltd.
	"Salesperson is very friendly and supportive. I got good response from the support staff."
	- Tosh Ario, City of Calgary
	"The installation/upgrade went fast and easy. I wish all support groups performed like you."
	- Keith Farquharson, Richardson Foster Limited, Canada
	"You have a very good software support services team, keep up the good work."
	- William Lee, Port of Brisbane, Australia
	"Thank you so much. This has to be the fastest response I’ve gotten from ANY technical support service. "
	- Kok Wan Mah, P.E, PTOE
	"(Your Tech Support Team) provided timely and concise information that got us on the path to success very quickly. This quick turn around and good information were greatly appreciated so I wanted to say, Thank YOU"
	- Loren Bressers, City of Calgary
	"With your technical support we were able to get the software back up to speed. Thanks for the great support that I have received from your company."
	- Gregory W. Sparks, Illinois D.O.T, USA
	"Thanks again for the great tech support. "
	- Rachel H. Malcolm, Technical Analyst, Boeing Commercial Airplanes
	"Thanks very much for your prompt replies and excellent instructions. Very much appreciated...Absolute pleasure to deal with you and your company. :-D"
	- Jenson Seah, Sinclair Knight Merz Group
	"YOU GUYS ARE THE BEST!!!! I can’t believe my problem is fixed, thanks for all the time you put into solving it for me. I know you aren’t going to forget me for some time :) "
	- Kathy Lopez, J.D. Armstrong & Associates, Inc.
	"Thank you for your excellent and punctual support. "
	- Vincent Jordan, Civil Engineer, CH2M Hill Industrial Design and Construction
	"(Technical Support Team)...provided excellent and courteous help with our problem."
	- Robert J. Melusky, IT Specialist, Alfred Benesch & Company


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